Customer Service

Shipping & Delivery

Please see the above for shipping costs or contact us for further quote.
PICK-UPS ARE AVAILABLE with prior arrangments only! Please contact us before you come to warehouse pick up.
Item will not ship until payment has been received in full.

Delivery:

Dispatch of goods is arranged through Vacuumparts.
Please allow up to 10 working days for delivery, although in most cases delivery is within 2-3 days.
No weekend or after hours delivery available.
Vacuumparts is not directly liable for any loss, theft, or damage to any goods.
Replacements, or repairs of items are sent by prepaid postage.
If problems do arise, please contact us, and we will endeavour to resolve any issues.

Returns & Replacements

Proof of Purchase

Please note that all returns, refunds, exchanges or repair requests must be accompanied by any of the following

Change of mind

If you have changed your mind about your purchase, Vacuumparts will be pleased to offer you a refund or exchange provided that:

Return Locations

The quickest and easiest way to return a product, whether purchased online or instore is to go to our Arncliffe warehouse.

For products purchased online, you may also return the item by sending it to:

RETURNS

208 Princes Hwy Arncliffe, NSW 2205 .

Tel: 1300 567 002

Payment

We accept following methods of payment:

About Us