1300 567 002
 
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Customer Service

Shipping & Delivery
  • Please see the above for shipping costs or contact us for further quote.
  • PICK-UPS ARE AVAILABLE with prior arrangments only!  Please contact us before you come to warehouse pick up.
  • Item will not ship until payment has been received in full.

Delivery:

  • Dispatch of goods is arranged through Vacuumparts.
  • Please allow up to 10 working days for delivery, although in most cases delivery is within 2-3 days.
  • No weekend or after hours delivery available.
  • Vacuumparts is not directly liable for any loss, theft, or damage to any goods.
  • Replacements, or repairs of items are sent by prepaid postage.
  • If problems do arise, please contact us, and we will endeavour to resolve any issues.

Returns & Replacements

Proof of Purchase

 Please note that all returns, refunds, exchanges or repair requests must be accompanied by any of the following

  • Original register receipt (no photocopies accepted)
  •  Proof of Purchase (included with all online purchases and Click & Collect)

Change of mind

If you have changed your mind about your purchase, Vacuumparts will be pleased to offer you a refund or exchange provided that:

  • You have produced satisfactory Proof of Purchase;
  • The item is in a saleable condition;

Return Locations

The quickest and easiest way to return a product, whether purchased online or instore is to go to our Arncliffe warehouse.

For products purchased online, you may also return the item by sending it to: 

RETURNS

208 Princes Hwy Arncliffe, NSW 2205 .

Tel: 1300 567 002

Payment

We accept following methods of payment:

  1. Paypal
  2. Cash
  3. Bank deposit (contact us for more Detail)
  4. Ring us on 1300 567 002 for Credit Card Payment
  5. Accounts ( You must have an account with us )

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